I feel really disappointed about this company. Poor costumer service, unprofessional and too distracted. I’ve applied for 10 thousands pounds, everything it was ok, until I saw on my account 1500 pounds that I never asked. I received a call after ten minutes I received that amount on my bank account and this man told me that “we can modify your application to get 10 thousands pounds on your account”. He said that there was a problem in my application and someone made a mistake. He told me that he would to try to fix the problem, he put the call in waiting mode and after 40 minutes the line was dead. I tried to call the day after, because after the call with that man, the office was closed. I spoken with a manager and he said that it was impossible to get 10 thousands pounds from their company. I said that the call with his colleague, it’s been recorded and he could listen the call. He said that I can receive the copy of the recorded call but never got it. My boyfriend has a really bad day because them. He asked for a loan and they asked him 5times, in five different calls, with five different people, to send documents to proof his identity. Even when he sent everything they continued to call him foreigner and at the end he didn’t get his loan. They were really rude with him, and this kind of application is been a nightmare. One day, 5calls, and many many many mistakes. The worst company ever. Need to change management and employees.