Iain Sykes
If I could give this company a zero star rated review I would. To cut a long story short, exceptional circumstances that no one could have predicted, meant we were unable to attend a Harry Potter Studios Tour we'd paid for. The Warner Bros Studios Tour company, as a gesture of goodwill, sent a refund to OMGHotels.com for payment to us. This was in June and the refund is still outstanding. Emails to OMGHotels MD haven't been answered and their customer service team just keep sending us around in circles. I will never entertain using them again.
10 months ago
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