I am surprised to see so many positive responses towards OMGHotel’s services, when my experience was so negative.
I tried for two weeks straight to contact OMGHotels regarding my booking and did not receive one response. Resulting in me not using my voucher due to no clarity. I left numerous voicemails (because the phone did not ring once!!) and tried to contact through Wowcher who advertise the deal. The only time I received any form of response from them was when they sent through the confirmed vouchers, that I had been trying to ask for advise on.
Seeing below that customers have received changes to their original hotel and restaurant bookings, (which is the same request as my own), makes me question their consistency. Since my booking dates have passed and I’ve asked for a refund due to no correspondence (leading to no use of the vouchers), I was told that it was simply not possible to make changes to your bookings. This is quite the opposite to the service received by other customers!
My latest email to OMGHotels has been ignored for over two weeks.
Be VERY careful when booking these deals. Locations are scattered and not logistically easy. Certainly do not book anything in conjunction with something else that you already have booked - once you’re locked in, and they have you’re money, don’t expect any help!
6 years ago
OMG Hotels has a
3.9
average rating
from
196
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.