Purchase the “ Callowesse Kuvasz Standard Stair Gate – 77-86cm – White” online hoping it would be a safe way to keep my baby away from the stairs. I have installed it following all instructions. The product is very poor quality very flimsy my baby is only 11 months old not even able to walk yet but even he has managed to pull it off the wall the door hinge is not secure and he can swing the door open by just holding on the metal bit not safe at all ! I have tried to return the product i have been told i need to pay postage between £15-£20 if the company arrange a collection and i do not even know how much it will cost to send it off my self baring in mind its two doors in a massive box i need to carry around to a post office and i don't drive. Customer service team are not helpful at all I'm now stuck with product which is very very poor quality i do not recommend anyone to buy from this company they are not helpful at all to first time mums or parents i choose them thinking i can save money and now I'm losing my money to send product back which is very bad quality and not safe ! Do not purchase from this company!
1 year ago
OliversBabyCare has a
4.7
average rating
from
2,278
reviews
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