We are a retired couple that was very much looking forward to the wonderful vacation planned for us by Off the Map Travel. We were going to see the Northern lights in both Iceland and Norway. But, because of the Corona virus pandemic, we could not go. While we are fighting the airlines who want to charge us a 37.4% "rebooking" fee (talk about taking advantage of seniors!!), Off the Map Travel has rebooked us for next year with no additional charges!!! The measure of a company is best made by seeing how they treat their customers in a crisis!!! Kudo's and thanks to Holly and her team!!!