Wow! What a company! When I wanted a company to organise a bespoke trip to Lapland for a family of 4, with different ideas of what is fun, I had no idea that it would be so simple. OTMT organised the most amazing holiday for us - out of this world accommodation, high quality excursions, transport,and even helped me sort out flights (which is something they don’t usually do). I had two agents (Holly and Ana) support me during the very long planning time (2 years thanks to Covid) and they gave me personalised and professional support. Nothing was too much trouble, even when Covid scuppered our plans. I was initially worried that their glossy website wouldn’t live up to expections, but the holiday by far exceeded them. The private portal that you log into to access travel, accommodation and activities was easy to use and clear. When in Finnish Lapland, it was clear that OTMT and our excursions company work very closely together, and that just reinforced what a good decision we made to use them. This was not a cheap holiday - we didn’t want that. We wanted value for money and we certainly feel that we got that. Our only problem is that we have fallen in love with Finland and want to return asap. We had better vet saving!