As Covid19 the Cinemas have closed and I have had 2 limitless accounts since 2016 and because I didn't pay in March due to there policy. They have now cancelled both accounts. Absolute waste of space may aswell bang your head on a brick wall. Every email I send to this Rosie H in Limitless centre never offers a solution doesn't care about the customers just the money. Never again will I be fooled by these people ever again. She is the rudest Customer person I have come across in my whole life coming to Odeon every week for the past 20 years. Don't fall for there rubbish excuses just sign up again doesn't matter. Going to give Cineworlds Limitless a try as gotta have better staff than these. I am so disappointed in Odeon not wanting to help people out in this awkward situation with coronavirus. And it does state that limitless memberships will be paused so why on earth would it matter about the direct debit when they are not going to take any money until reopen after the Lockdown. Not happy at all