Mr & Mrs Pilditch
Verified Buyer
"Then back gate no longer shuts properly as it was allowed to bang shut. The tarpaulin leaked in places and allowed rain to come through so we had to put buckets out to catch the drips. Something sharp fell on of the floor tiles resulting in an unsightly chip. The fence post was scraped by the van. We came home on the first day, a wet and windy day to find both conservatory doors left open."
Helpful Report
Thank you Mr & Mrs Pilditch for your previous email and thank you card, I was was happy to hear that you were pleased with the roof.
We would like to apologise again for the wind catching the gate and for some dripping from the tarpaulin. We do cover over as best as possible and we had ensured the tiled floor below was completely covered and protected before any work was carried out even though we were informed it was to be replaced.
The conservatory doors were due to be closed but when you arrived home as our team were preparing to leave unfortunately this did not get done, apologise again from myself and the team in question.
If I can remedy any possible issues please do not hesitate to contact me directly and I would be happy to help.
Adam
Oakdene Solid Conservatory Roofs is rated 4.94 based on 36 reviews

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Alice, Customer Support