Knowing little about mobiles, I went ionto an O2 store (Fosse Park Leicester) and explained I was looking for a very basic package on a cheap phone - just phone calls and texts - I was told the cheapest option was a 'Business User' deal. I stupidly signed up for this and was subsequently tied into an overpriced contract. When I phoned to explain I was quoted Ts & Cs. I also discoveredd tghe contract was not with O2 but with 'Think Comms'. Needless to say, I got nothing out of either company. Clear message: PROFIT BEFORE CUSTOMERS.
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