Rafille Mir
The product is quite good, tasty drinks, well packaged.

The operational aspects beed to be improved significantly. They currently do not respond on weekends and outside of business hours. This was quite frustrating when they failed to deliver on a Saturday morning slot that i paid extra for.

I was given a delivery refund, but this was after many attempts at trying to communicate with the customer service advisor.

I also found it annoying that after payment i was asked to recommend to friends, because nutriseed are a startup - this strategy is massively flawed. Recommendations are made after positive customer experiences, not before- this statement is indicative of a start up that has not grasped the importance of meeting/exceeding customer requirements regarding service delivery.

I must reiterate that the product itself is very good.
Posted 2 years ago
Nutriseed is rated 4.52 based on 3,315 reviews

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