I received order confirmation and awaited my delivery on 2 working day lead time. On the 4th working day, my order had still not arrived. I contacted Norton Barrie and my order had been lost, and the product which I had order was now out of stock. It was agreed that the same product would be despatched but in a different colour. When the products arrived, it was a different product to what was originally agreed over the phone. It was in fact a cheaper product replacement! I was not happy and returned the all the products and I hesitate to use Norton Barrie in the future due to my recent experience.