With social distancing and lockdown, both my Wife and I have been told by the NHS to avoid going out. Keeping fit has been a big part of our lives so NordicTrack was an obvious solution. I cancelled my first order as I could not get questions answered Re delivery/install. However I kept a dialogue going with Icon UK and their very helpful staff member Josh. This gave me confidence to conclude a purchase and the flat pack installation has proved straight forward....delivery was very prompt and exactly on time via a courteous logistics team. Given the constraints on Icon’s operations in a time of considerable dislocation - I’m very happy with my purchase. Thank you Josh.