We are a family run business rapidly growing and quickly began missing too many calls. There are times when we are both unavailable and felt we needed someone to answer these calls from potential/existing clients. We were slightly worried about the Norango receptionists not knowing enough about our business and that this may have become obvious while speaking to our customers. They have proved us wrong on this and gather all relevant information quickly and efficiently from the callers so we can then deal with the calls accordingly. We would definitely recommend (and have done) Norango’s services to smaller organisations running on a larger scale. It saves the cost of hiring someone to be there all day with not much else to do and lets us not worry about missing any communication with our clients.