I'm hoping to perhaps get some attention from your customer support team. I'm sure the bed is lovely, but I'm still waiting for it.
Order #80954 placed April 20th. 2 boxes of 4 delivered on 22nd April. Since then we have sent perhaps 15 emails to customer service (phone lines down) and STILL HAVEN'T RECEIVED FULL ORDER. Box 3 of 4 arrived yesterday, but box 4 still hasn't been shipped and I can't seem to get customer services to understand this.
We had no notification that the order wasn't delivered in full, so had dismantled our kids old beds to build the new one, so they've been huddled together in 1 spare bed for 2 weeks.
PLEASE can someone send the final box???
Happy to do a proper review once we have the bed - please someone just finish our order or come and take this away and I will order from Dunelm instead.
3 years ago
Nöa and Nani has a
4.8
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