We bought a car for my sons birthday,when we got the car the car went backwards due to parts being put on the wrong way,after days of emailing(they don't deal with matters over the phone) we were told to send the car back,we paid p&p to send it back only to get half of that back cos they could find cheaper p&p.the car came with a free tool kit (14.99) and fuel (9.99)we paid 169.99 for the car,I was refunded £140 .......because we kept the tool kit but couldn't send the fuel back as it had been open,there was no good will gesture and ended up being a little out of pocket with p&p.so because the car wasn't put together right it's ended up costing me ....not them,poor poor poor,will never buy from these cowboys again!