Excellent. Andrew is a gentleman, rang promptly when we left a query regards fitting parts. I will be dealing with Andrew again and would highly recommend him as his attention to detail is second to none. Our customer satisfaction level is very high but as the highest overall Rating we can give is Very Good, we want to say our dealings with Andrew for us would be marked as exceptional, EXCELLENT is a word that would be more apt to use. Andrew rang me and took his time to tell me how to apply the necessary parts when I wasn't sure, he stayed on the phone until I was happy and all was sorted, it made everything so much less stressful although parts were easy to replace, wanted to do it correctly. Andrew thank you very much, it has been a pleasure dealing with you and you have made us feel like valued customers. MY RECOMMENDATION TO FUTURE CUSTOMERS WOULD BE: DO NOT HESITATE TO ORDER FROM ANDREW AT NISPARES, YOU WILL GET GREAT VALUE AND 1ST CLASS SERVICE, WITH A JOKE ADDED IN FROM A VERY PLEASANT, PATIENT GENTLEMAN. CA&B Thanks for all your help.