Store is great ,i frequently visit both Crickhowell and Abergavenny. I usually go to your restaurant, food is good and presented nicely. However the service is very slow. Twice in recent weeks i have had to chase up my order,1st time i had to wait 40 mins for breskfast items. Yesterday 4th May i was with my mam,we ordered coffees, cake and a chicken wrap.30 mins later i had to ask a member of staff where my food was, only to be told that there was a problem with the system and my order didnt go through. I couldn't wait any longer so left and paid for the coffee and cake. I told our server this wasnt the 1st time this had happened and i was advised if i wasnt happy to try some where else. Not the type of customer service i expected.