I ordered a pair of Skechers Propel (14170) Ladies Shoes 36-42: 38, Colour: Taupe. They arrived today as promised but unfortunately the are poorly sized and falling of my feet. I contacted you to ask for an exchange for a size 37 only to be told that I needed to pay for the return postage which I think is outrageous especially as there is nothing on the returns note to state that the return postage is to be paid by customer, if I had been aware of this then I wouldn't have ordered from the store. As there is no guarantee that a size 37 would fit I've had no choice but to ask for a refund, again which is going to cost be money. This is a very poor service and one I will not be using again. Buyer beware!!!!!