We visited the South Woodhan Ferrers branch recently 3times in all, and met this lovely pleasant and extremely helpful glentlman named Will. We were able to discuss what we wanted drawings etc. Will was just amazing didn't rush us listening to our needs and then gave us better ideas. We ordered the NeoGrass Aberdeen a few days later and met a lovely lady who took our order, again very helpful, it was delivered within a few days. Will phoned to give us a window time when it was going to be delivered. Delivery man very polite amazing team work. We now have a beautiful lawn that looks fab. Defiantly recommend this company