Overall my case was completed but I did have issues but they did deliver. To run through it all Positives - They got my property sold after I was unable to get the bank to do this for me by myself - shortfall debt was settled for 30% as they had advised they could do - Dale and Mark of their staff was absolutely brilliant over the last year and helped enormously to get the case settled In the end and are great guys to deal with as well - the cost was worth it as it wasn’t that expensive considering they did deliver Negatives - everything took far longer than they said it would (over 2 years) while their adviser Bob advised at the start would take 9 months so big big difference and too much to not be annoyed about - To sell the house I had to use a company called move with us who were terrible and a waste of money - do not use them demand not to!! They really messed up on my property sale and ignorant to speak to as well - staff dealing with the case for the first 18 months were terrible no replies to emails or calls for weeks - you had to chase them but this was only with these particular staff and thankfully my case was passed on to the good staff when I complained - had to pay council tax when property was empty for 6 months until sale completed with no income and no tenant - had to provide documents to them so many times it was frustrating For me Still over the moon with the outcome so happy to give 5 starts