TRUE STORY On our very first time out on our new adventure with our burger van we had the pleasure of an unannounced visit from the dreaded official inspector of said van at a car boot site within 10 minutes of opening for trade!!! After introducing herself & showing us her ID the first words from her were "I'll tell you now I have just shut 2 vans down on this site with immediate effect for non compliance" ----- (me GULP!!!) After a short discussion & the mandatory temperature checks Bla bla bla etc I informed her that we had joined & trained with NCASS before actually starting business, immediately tone of aforementioned inspector changed from stern official (but courteous) to sounding like a teacher who had a star pupil to show off, I showed her our NCASS file & hey presto she is instantly giving advise how to improve our set up & because we were waiting for our hygiene rating from our local council she told us that she will be emailing Barnsley council recommending that we are awarded 5* star rating. I cannot praise NCASS enough for all the advise/training which gave us as complete novices in the catering trade a great start, so, if you are thinking of a career in catering I would strongly advise that you join NCASS first.