The course was described as 11 to 12 hours. This was completed by me in about 15 hours over the course of a couple of weeks. The woman narrating the course has a very annoying tone. I can read the content quicker than her speaking it and this leads to much frustration as I have to wait for her to "catch up" before I can press the "proceed" button. A lot of the time I've found I've had to log out and back in again as the content was stuck on one slide, this happens a lot with every module on the course. Course doesn't work well on an iPad either. How do I access my certificate????