It is terrible to have one's banking services taken away, and totally unacceptable that Natwest Bank has done this to me, an over 60 year old disabled person. I saw my dentist and wanted to pay me bill, but my Natwest card was declined. I then went to a Sainsburys cash machine where Natwest detained my bank card. I then had to walk to Natwest where no one helped and no one told me why they had taken away my bank card and closed my online banking service.I had to withdraw cash and this was pure discrimination and go ´back to the dentist to pay my bill and then go back to Natwest to withdraw cash to be able to buy some food. Natwest treated me like a prisoner of war and no one explained why they had taken my banking away. The online chat guy indicated that there were fraudulent activities on my account which is a lie. Natwest took away my right to banking and with it my right to live. It is impossible to live without banking facilities in the UK. I am shocked. Natwest have now most probably put a fraud alert next to my name. Natwest is an inhumane and unjust bank with no heart for the elderly and disabled.They caused me great harm and damage, I am now physically ill,still under shock, and have complained to the Financial Ombudsman.