If I had the option to leave 0 stars I would. The customer service has been absoutely awful. My shower product was sent out for delivery without informing me first so the shower was left propped upright by the delivery people even though it clearly stated it should be left flat. This resulted in the shower tray being bowed. The linear waste had a fault which meant water was leaking through it. I have spent three weeks trying to speak with someone at customer support with no luck. Numerous fillin out of their online forms. Hours spent on the phone. The only way to speak to a human being is to join the que in the sales department. Three times I spoke with a sales person who said they would ring the support team to contact me. I am still waiting. I am thoroughly disgusted and disappointed with the lack of any service and feel completely failed by this company who have happily taken my money. I WOULD NEVER USE THEM AGAIN.