I ordered my lamps and the website stated they were in stock. They were an excellent price. My order was confirmed and it said they would be delivered in 7 - 10 days. Not a problem. It also said i would be updated by email as to progress of order. This didn't happen. I emailed and Ben Lockett replied. He was very apologetic and said the company had let him down and t would be a couple of weeks before delivery did I want to cancel my order or wait. I was quite happy to wait once there had been an update. From that point kept me updated by email to when the stock arrived from the manufacturer and dispatch to me. I know there are manufacturing problems etc but informing customers of problems causes less stress and anxiety on both sides. All this aside I would recommend this company and hopefully when I do it will be 5 stars.