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"All in all good service...but tricky departure times... Stansted Airport (Nov, 10): The coach was delayed from 16.30 to 17.00. At 16.54 they announced departure and left suddenly at 16.56 and not 17.00. We were in the waiting room and didn’t have enough time to get there. Had to pay extra for the next one at 18.30 Northampton: We had to wait for the coach for more than one hour in winter time. No mail from them, no sms, no coach tracking in the app. Milton Keynes: The change coach was delayed indefinitely and we missed it because the departure announcement wasn’t clear."
National Express is rated 1.65 based on 102 reviews

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Alice, Customer Support