Read all National Express reviews.
Lu Chen Huang
Verified Reviewer
"They suddenly cancelled our bus on 21:00 Oct13, and what they do is telling us to wait at the coach station for over 10hours, the staff won’t provide any proof for the cancellation or any compensation or any apologies!! They even don’t let passengers talk to the head office or his manager, the most ridiculous customer service ever!!!!!!!!!!!!!!!!!!!!!!!!!!"
Helpful Report
14.10.2018
National Express is rated 1.67 based on 84 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support