They suddenly cancelled our bus on 21:00 Oct13, and what they do is telling us to wait at the coach station for over 10hours, the staff won’t provide any proof for the cancellation or any compensation or any apologies!! They even don’t let passengers talk to the head office or his manager, the most ridiculous customer service ever!!!!!!!!!!!!!!!!!!!!!!!!!!
5 years ago
National Express has a
1.6
average rating
from
323
reviews
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