"I took the bus for Newport from London Victoria, 1230pm, 10 Aug 2018. Bus ref code is ED 54. The bus driver keeps on chatting to passengers behind her all throughout the trip without concentrating on her driving. Keeps on waving to someone who I cannot see anyone. I understand that drivers should not be talking to someone, unless necessary, while the bus is in motion. She keeps on blowing her horn when a vehicle in front of the bus is moving slow, then apologizes to the passengers for her "road rage," but keeps on repeating it. So, what's the point of apologizing when she kept on repeating it? She then overtakes the slow-moving vehicle, and shouts at the driver! You can review the CCTV how this driver behaves. Likewise, no "reserved" note was placed on the seat when there were passengers who have seat numbers."