For me, this is a brilliant pillow. Before buying this Panda pillow, I used to suffer from painful neck aches. Over the years I have tried a succession of pillows to little or no effect. When I saw the Panda pillow advertised, I have to say I hesitated as the price was more than I wanted to pay. However, I decided that I had to give it a try and I did and that was about three years ago. Incredibly its properties have not changed one iota. It is still as good as new. Neck aches are a thing of the past and thanks to its longevity, it has turned out to be extreme value for money. I strongly recommend this pillow.