I've had two parcels delivered by Hermes in the last month. On the first occasion I got an email to say the parcel was with the driver and would be delivered between 2 and 5. I stayed in all day then get an email at 5.10 to say I was not home and the parcel would be delivered another time. My wife, daughter and I were all at home. Driver telling porkies. On the second occasion I got an email at 08.30 to say package was with the driver and would be delivered between 1 and 5 at 16.44 I got another email to say there was a delay and it would be delivered asap. Both parcels arrived the next day.