I informed the broker I no longer wanted to loan any warranty costs that the dealer quoted me on.
They didn’t feed this back to the dealer when requesting invoice for the vehicle costs.
Then it took one whole day for an invoice to get prepared because they didn’t ring the dealership to inform them or ask them to remove the warranty costs for the invoice
I had to step in several times ringing both the dealer and the broker as to amending invoice
What makes it worse - the broker lied to say that they were waiting on the dealer to re-send the invoice when In fact the dealership only had one call from them to stats that they needed to amend invoice.
Then I was promised that the broker would put a request in for a speedier transaction to the dealer - they didn’t do it I was told 1 working day for funds to be cleared.
Only cause I complained did they then do it. Otherwise I would have waited another full day!
1 year ago
Evolution Funding Ltd T/A My Car Credit has a
4.8
average rating
from
4,760
reviews
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