This is the first time I have used Musicstreet. I first enquired looking for Highwood Bridge Saddles for a Stratocaster, these were not currently in stock. They advised me of date they were expected. I placed an order for two sets of Saddles and three sets of Di Addario Electric Guitar Strings. Saddles were expected in stock on 16th of April, unfortunately these never arrived in stock until 21st April owing to Customs clearance hold up. They arrived in stock on 22nd April and were despatched to me by courier and I received these on 23rd April. I was kept in the loop throughout via email contact from Musicstreet ( Andy ) as to progress regarding my order and was emailed to say items had been despatched to me via Courier. All in all, a good service and I could not have got these Saddles any quicker anywhere else. Alan R.