VERY POOR CUSTOMER SERVICE! This company advitises SAME DAY TRANSFER from when they receive the parcel. THIS IS A LIE! musicMagpie DO NOT do same day transfers - The proof is right here! I had sent two items on the 6th March 2019 both of which got delivered to musicMagpie this morning at 8am. Managers refuse to take calls due to headset health & safety.. what a load of rubbish! This company after the experience I have just received would not be recommended to anybody as they lie and are deceitful. DO NOT SEND YOUR VALUABLE ITEMS TO musicMagpie.. *** NO SAME DAY TRANSFER *** For same day transfers visit: Carphone Warehouse trade on or visit the link provided below. CARPHONE WAREHOUSE SAME DAY TRANSFERS: www. carphonewarehouse.com /mobiles/trade-in.html CARPHONE WAREHOUSE DO THE SAME DAY TRANSFER OR YOU CAN POP INTO ONE OF THEIR MANY STORES ACROSS THE UK TO COMPLETE YOUR TRADE IN FOR CASH IN STORE OR ONLINE CARPHONE WAREHOUSE TRADE IN IS A MUCH BETTER OPTION AND YOU CAN SPEAK AND DEAL WITH HUMANS.. It’s great! with SAME DAY TRANSFER GUARANTEED unlike this company musicMagpie! MusicMagpie TAKE THE BISCUIT when it comes to transfers! Liers is what they are and very rude staff in call centres one of which told me I can not even have my stuff back then hung up the call with me so I had to call back.. we’ll it didn’t get any better. I wish I had not sent my items to this company.. think twice please don’t make the same mistake I did. Regards, Indy Singh