Shocking customer service, worst experience ever! DO NOT BUY FROM THEM! Shocking customer service I have had the worst customer experience with Music magpie ever. I ordered a phone on Jan 31st. The phone I was sent was Faulty. I returned it and 2 weeks later after chasing numerous times was sent a second phone that was also faulty, I returned the 2nd phone and asked for a 3rd attempt but for them to please check the phone thoroughly before sending it out. I received the 3rd phone and to my dismay it was the original phone they sent out to me which was still faulty! and I have had to return for a 3rd time. we are now 4th March and I am still chasing my refund. This is the most unprofessional company I have ever dealt with. Bad products and even worse service! I asked for a manager to call me so that I could make a complaint only to be told that managers don't speak to the public!!! Completely disgraceful!