Overall a great experience, printing the courier label is quick and simple and you can choose the day that the courier collects your parcel, which makes it easier if you work and have to select a day when you are available. Removing two stars as they often deduct money from the promised price, for example I was told that I would receive £37, however they only paid me £32, with no explanation as to why I received less. I understand that sometimes items may fail the quality check but not to inform the customer of the price change or return the items is wrong in my oprinion.