"Run a mile
Offered 308 for my phones
Once received 150 .(scratches )
My other phone they won’t return as it needs clearing with check mend who don’t have a contact no .be careful people dodgy as all hell ."
We're sorry to learn your experience was not as positive. In regards to the device that was regraded to poor condition, this was due to scratches on the screen of the device which goes beyond what we can accept as being in good condition. The price we could offer was affected too, and as the revised price was declined, the item was returned to you free of charge.
As we state in our terms and conditions, we check every device against the National CheckMend register. As the other device was flagged in reference to an insurance claim, it could not be tested until this issue was resolved. Once this issue has been cleared with CheckMend, we can proceed with the order.