Beware! They hide behind improper T&Cs to revise prices to try and scam you out of money!
I recently tried selling a MacBook pro under Poor condition through Music Magpie. Upon receiving my item they claimed it was 'Faulty' due to the battery not being at it's best anymore. However, on their website the following was the description I used:
Powers on/remains on (when not plugged into charger)
• Keyboard can be missing 2 or more keys
• All drives work
• Complete with RAM and HDD
• Heavy wear and tear/scratches/dents
My MacBook was not only functional (as I had been using a day or two prior to sending it off) but it could hold battery charge for a couple of hours without being plugged into the mains. It did not fail in any other way, which suggests I have comfortably met their requirements for 'Poor Condition'.
Yet it failed on a test that was neither relevant to the condition I had selected nor stated ANYWHERE on their website.
After a lengthy discussion with a Live Chat representative, I was given the excuse that they can't supply all relevant tests on their website (total rubbish) and I ran rings around their T&Cs but having clearly lost the argument, he stated that all revisions are final and I would need to accept the lower price of £39 (was £109!) or I should decline the offer.
I tried to decline but the button would not work and the representative had to decline on my behalf!
I would not go anywhere near these scammers ever again.
6 years ago
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