It has been refreshing and pleasant to deal with a truly professional, honest and true to your word Company such as yours within which, you may take justifiable pride. I quite recently had the misfortune to deal with a so called competitor, “cashyourphone.co.uk.I found them to be deceitful, unscrupulous rogues with scant regard for someone aged such as myself approaching 80 years of age .Unable to find anything physically wrong with the condition of my iPad 4 they concocted a claim that the sound crackled at high volume.- actually, a bare faced lie. They accordingly reduced their offer from £48 to £22 or I could have had a return of tech for £20. I hope others may have the opportunity of reading this in full and being so warned, will support your Company in now and in the years to come. Colin Powell.