DO NOT USE THIS COMPANY I ordered the Sonos Beam as a Christmas present in November on the premise it will be delivered before Xmas. I used Musical images to support smaller companies. They had the same deal as Currys, John Lewis, etc. and had the £100 off Sonos deal. I’ve have tried to contact them 4 times since then with no response or update from Musical Images. On Saturday, I received a refund with no explanation. I have contacted them 2 or 3 times since and still no response. The Sonos deal has no expired with all companies and in order to get the Beam for Christmas I’m now £100 worse off and Musical Images are still offering the Beam on their website at the higher price. I’ve still not received any contact, communication, etc since my initial purchase and they cancelled my order when the price went back to the RRP only days before Xmas . Merry Christmas Musical Images and I hope your customer service and manners improve for 2021.