arrived promptly by next day delivery. delivered safely to a neighbour as daughter in law out. Grandson very happy with his Giant Crystals birthday present. Email communication from receipt of order to despatch and delivery clear. and timely also text notification. Slightly struggled with on line order form found delineation between purchaser and recipient unclear and had to address an 10yr old as Mr as there was no Master option and no option to leave the title out which would have been the simplest. Children often like to receive post directly addressed to them not via their parents. Thank you.