The products inside the gift boxes were of good quality. We bought three hampers. There was a note in the outer packaging saying "Please take extra care removing your gift from the outer mailing box. In case of difficulty we recommend cutting the sides of the outer mailing box. Do not pull the white gift box lid or lift from the ribbon. This box has passed quality control and therefore Mubarak London will not be liable for replacing damaged boxes unfortunately." So to be extra careful, we cut the outer mailing box to remove the gift boxes only to discover that the gift boxes arrived damaged (split at the edges). If due care had been taken at the quality control checks, they would have realised that the boxes were damaged. Given that we spent so much money on the hampers, it is a little embarrassing to have to present damaged boxes as gifts. I would therefore suggest that Mubarak London places more attention on quality assurance and despatch.
5 years ago
Mubarak London Limited has a
4.5
average rating
from
271
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.