Ordered my tires online and booked in for 8:30 today, arrived at the Farnworth branch shutters half down so had to go under them. Walked in and person behind counter still counting the till "money everywhere". once he noticed I was there he then told me they didn't have my tires in stock, didn't offer me any alternative... and then told me it happens to loads of customers and they keep telling head office to check stock before sending customers down. So all in all the shops don't know what head office are doing and head office don't know what the shops are doing. Went to another supplier straight after who got me tires within the hour and did my full brakes. so spent £600 with them. You also need to tidy up the appearance of your staff the lad on the counter looked very tired or unwell.