The sale was carried out reasonably efficiently albeit 6 hours late in view of traffic delay. Typically reasons are always found not to give the original full value promised. Short of fully arguing the toss with seasoned professionals, there will always be a catch. I was not surprised that a lack of goodwill existed in terms of not making allowance for the full tank of fuel still available with the car. Crocodile tears regarding the inability to make concession do not wash. Tribute must however be paid to the two drivers responsible for collection who had gone beyond the call of duty and were suitably exhausted after an 8 hour nightmare journey to the south coast. One can only hope that they are not being exploited.