Wish I had read the reviews before! Ordered lots of items for our new nursery, I’ve taken the day off work for the delivery and they’ve delivered the wrong cotbed. I spoke to customer services who said her computer had crashed after leaving me on hold for 10 minutes. I asked her to call me back, which she didn’t. I spoke to another man who told me to keep the wrong one or ring round the stores to see if any of them had one in stock. So I could take the wrong one and replace it, at 7 months pregnant, it’s not ideal. I rang the stores to be told they don’t keep them is store, so I called customer service back. I now have to take another day off work for them to deliver a new one and I have to keep the 2 giant boxes for another 2 weeks. Definitely expected better service from Mothercare!