Poor customer service with online shopping. Item advertised online and only to email me 4 days later my order has been cancelled with no further explanation, however, the money is pending from my account for 5 days already and I cannot use it. Customer "CARE" Julia manager hiding behind staff-" being very busy". After 45 min on the phone, no compensation has been offered until I asked for it. They offer me their own brand Stroller, which I do not want for my child. The quality of Stokke and Mother care brand is not equal, and they are dictating what brank to use by offering their cheap product. Keep apologizing but no actions taken.