Rob is an excellent mortgage advisor. He was great with helping us as this is our first home, so we didn't know the typical processes regarding a house purchase however we always felt reassured by him. Rob is easy to talk to & very approachable (which is everything we could ask for, we wanted someone who we could call at anytime to ask for advice or updates etc.) Rob was very patient with us during this process and when things didn’t go to plan straight away he did not give up and made sure to find the best mortgage for us. Nevetha was also very helpful during our mortgage application process; always so kind, polite and patient with us & great with giving us updates. We could tell Nevetha was also very approachable which again reassured us we were with a great mortgage company and could call at any point and knew if we spoke to or emailed Nevetha we would get a quick response and could trust her. Overall we would like to say thank you to both of them for all their help. We are so grateful for finally getting a mortgage and being able to say we have our first home. We can’t put into words how happy we are. We will definitely be back in contact with Rob when we are due to renew the mortgage rate.