We have used Mortgage 1st for the last 8 years and have received exemplary service from the start. When our fixed term mortgage is due to finish in a couple of months, we receive an email from Mortgage 1st offering further support in exploring the market and obtaining the best deals (it also reminds us to start looking around again!). Nikki Betts is fantastic, she is incredibly patient, ensures everything is fully understood and communicates regularly throughout the process, she makes what can be seen as a complex process seem like a breeze - an absolute pleasure to deal with. We have dealt with other members of Mortgage 1st and received the same standards throughout - every team member we have dealt with have been conscientious, professional and extremely approachable. If you are looking for a Mortgage Advisor - I highly recommend Mortgage 1st!