"My attempt to switch from the Pru (who I had been with for probably more than 30 years) did not go very well. After I had bought my policy (installments) and attempted to set up the day the direct debit was to go out, I found I could not not access my policy to print the certificate off and received a letter outlining my DD payments on a different day to the one I had already set up. However, after complaining about the poor start, More Than have compensated me generously for their errors so all's well that ends well."
Thank you for your review and feedback. Please e-mail us at email@example.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks Emma