"try navigating to the page where you actually register, took me a good five minutes, genuinely 5 minutes, I ended up finding it by accident. I don't know of any web site that does not have a prominent LOG IN link. And the page where you actually fill in your details can only be read by a 16 year old the font is that small."
Thank you for your review and feedback. Please e-mail us at firstname.lastname@example.org including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks Emma