I'd love to say the doors were great and perfect and whatnot, but I never got any.
I needed them pretty fast, and their site said delivery was unaffected by the Covid-19 situation, so I placed my order for 3 doors £500.
Next day I got an email saying the doors had shipped! Yippee thought me. Fantastic thought I!
Then soon after I get a text from the manufacturer saying that due to the Covid-19 situation there was a 10 working day delay to orders.
Seems Moda doors send "shipped" emails when they place the order with the manufacturer. They didn't have them in stock, or deliver in the promised timescale.
And what's worse, after cancelling as I needed doors sooner than they could deliver, they never refunded my money. It took a month of calls and some emails, and then ultimately I had to raise a dispute with my bank. I've gotten a refund now, but I shouldn't have had to go to those troubles when they said straight away they'd refund me but they just didn't bother.
In my experience, nothing they say can be believed. I'd shop elsewhere. Plenty of other places do doors, and the service won't be any worse.
3 years ago
MODA Doors has a
4.1
average rating
from
1,649
reviews
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